Frustrating post over at CrazyAuntPearl's (warning--knit blog).
I feel for her as a patron--it sucks that people are this creepy. You don't want to have to filter for the lowest common denominator and no filter is ever going to be perfect.
I feel for the person she spoke to-- who may very well have been told that patrons are allowed to do whatever they want. I've been in situations like that.
I hope someone will compose an acceptable use policy for that library or find some extra funding for privacy screens that patrons can't remove or break (issues we had at CPL ALL the time).
So many good patrons and yet there are always a few who just royally torque one off.